DID THE SUPPLIER RECEIVE AN ORDER?
Home –> Recent Orders
Orders & Ships –> Find Orders
Analysis –> Orders by Date
360 –> Retailer Search –> Details –> Recent Orders
360 –> Retailer Search –> Details –> Find Orders
HAS AN ORDER SHIPPED?
Home –> Recent Ships
Orders & Ships –> Find Ships
Analysis –> Ships by Date
360 –> Retailer Search –> Details –> Recent Ships
360 –> Retailer Search –> Details –> Find Ships
WHAT IS THE TRACKING NUMBER FOR A SHIPMENT?
Home –> Recent Ships –> Tracking #
Orders & Ships –> Find Ships –> Tracking #
360 –> Retailer Search –> Details –> Recent Ships –> Tracking #
360 –> Retailer Search –> Details –> Find Ships –> Search for shipment –> Tracking #
WHAT IS THE ACCOUNT’S CREDIT STATUS?
My Accounts –> Accounts –> Credit Info
360 –> Retailer Search –> Details –> Credit Info o Reports –> AR Aging
Home –> Sales Capsule
360 –> Retailer Search –> Details –> Capsule
HOW DO I RUN A SALES CAPSULE?
Home –> Sales Capsule
360 –> Retailer Search –> Details –> Capsule
WHERE DO I FIND THE BEST SELLERS NOT BOUGHT BY THIS RETAILER?
Home –> Sales Capsule
360 –> Retailer Search –> Details –> Capsule
WHERE DO I FIND INVENTORY AVAILABILITY?
Reports –> Inventory Avail (if provided by the vendor)
Resources –> Forms & Programs (if provided by the vendor)
HOW DO I VERIFY THE PRICE OF AN ITEM?
Resources –> Forms & Programs –> Price List (if provided by the vendor)
Resources –> Forms & Programs –>Product Search
WHAT ACCOUNTS OF MINE ARE ON HOLD?
Orders & Ships –> List all Holds
My Accounts –> Account Alerts –> Accounts with orders on hold
360 –> Retailer Search –> Details –> Hold Orders
WHICH OF MY ACCOUNTS ARE AT RISK OF GOING DORMANT?
My Accounts –> Account Alerts
- Accounts that have ordered > X in the last 365 days, but no orders in the last 60 days
- Orders that have a cancel date within 14 days
- Accounts with > 10% decrease LYTD v. YTD
- Accounts that have not placed an order in the last X days
360 –> Retailer Search (trending based on color of graph)
HAVE I HAD ANY ORDERS THAT HAVE BEEN CANCELLED?
Orders & Ships –> Recent Cancels
My Accounts –> Account Alerts –> Accounts with Cancelled Orders in the last 14 days