If you have an Agency who you work with that is making the move to MarketTime, here are some helpful things to know!
MarketTime Account Creation
Creating a MarketTime account is free and offers you the ability to manage your data, receive orders, and more all in once place!
To create a MarketTime account, follow the steps in our dedicated article.
If you're adding a user to an existing account, be sure to reach out to support@markettime.com with the requested info within the article to ensure a timely approval of your account!
Utilizing Stream Standard?
If you're a Manufacturer who currently receives orders via Stream Standard and wish to continue to do so, the steps above must be taken in order to facilitate order delivery from MarketTime to Stream. Once your account is created, please fill out THIS FORM and we'll enable delivery to Stream.
This will ensure all orders coming from Agencies using MarketTime will be in the existing format you expect, including any Credit Card tokens where applicable.
NOTE: This only applies for those on Stream Standard. If you're currently utilizing Stream Basic or Stream Lite and wish to have orders from MarketTime be delivered to Stream, please reach out to our sales team by clicking HERE.
If you currently receive orders via Stream Standard and wish to start receiving them in MarketTime, please fill out the form HERE.
For additional details on order delivery, click HERE.
Automating Products into Brandwise?
If you're currently providing an automated product/data feed into Brandwise to support agencies using the platform, you will need to continue doing so in addition to data management in MarketTime for agencies who've made the transition.
Not until all your connected agencies are moved into MarketTime can you automate the data in a single location.
To request your product feed replicated, please see THIS PAGE and fill out the form within.
Data Management in MarketTime
For brands managing their own data within the system, the information below will be helpful!
Start Here - This page includes a video walkthrough of the Manufacturer account in MarketTime as well as many helpful articles such as product, catalog, and promotion management, as well as payment processing options (for those not receiving orders in Stream) and order management.
Take Control of Your Data - This article gives specific information on how to accomplish this.
If you're used to Brandwise's Transit file template, see THIS ARTICLE on how to utilize it for MarketTime as you get used to the new format.
Contact Information
Below are some useful MarketTime contact methods depending on your needs!
NOTE: Support will not assist in moving any of your data from Brandwise to MarketTime.
Support
Our Support Team can be reached using the following methods:
EMAIL: support@markettime.com
TICKET: https://support.markettime.com/hc/en-us/requests/new