We've recently updated MarketTime Pro (mtPro) and have a list of enhancements to share with you! We release system updates every other week.

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Supported iPad Devices and iOS Versions

To enjoy the MarketTime Pro iPad Application's features and capabilities, please ensure you are running the application only on fully supported devices and iOS versions. Information about what we do and do not support can be found here: Minimum System Requirements > MarketTime Pro for iPads.

Week of June 05, 2025

1.603 version

Item History at a Glance

Customer Advisory Board Top Priority Item

When adding products, the app will now indicate if an item has been previously ordered. History is based on Confirmed or Sent orders from the past 13 months.

"More Orders" in Customer View

Customer Advisory Board Top Priority Item

The Customer View now loads up to 13 months of Confirmed orders. Users can easily browse, select previously ordered items, or even start a new order from past purchases.

Search Smarter: Show Previously Ordered Items

Customer Advisory Board Top Priority Item

While searching, users can now highlight any items that were ordered by the customer in the past 13 months—making it easier to reorder frequently purchased products.

Better Price Handling

Customer Advisory Board Top Priority Item

Users can now recalculate prices when necessary, improving accuracy and flexibility when dealing with changing product pricing. Confirmed and Sent orders are also more resistant to pricing changes and will only update item pricing in certain scenarios when quantities edits cross a quantity break threshold.

Smarter Catalog Downloads

Customer Advisory Board Top Priority Item

Catalog downloading has been enhanced! Users can now select a download strategy that best suits their workflow—whether that means faster performance, reduced storage usage, or lower bandwidth consumption.

Easier PO Number Searches Now Include All Order Types

While online, the “Filter on PO Number only” option in the Find Orders search will now return both Road and Show orders when an exact match is found, even when the device is operating in Show Mode.

Improve Error Recovery

Fixed a potential issue where the app could have difficulty recovering after unexpected errors, resulting in a more stable and reliable experience.

Week of May 26, 2025

1.602 version

Default Item Notes

Customer Advisory Board Top Priority Item

We’ve made it easier to keep track of important item details! When your Sales Agency enables the Item Notes for Orders feature (this can be found by admins by clicking your name and selecting the Company Info dashboard), any item with a note will now automatically include that note on the order as a line item note.

You’ll see these notes right away when adding items to an order in mtPro, and they’ll also appear on your order copies—so you always have the information you need, right where you need it.

External Order Footnote

Customer Advisory Board Top Priority Item

Suppliers and Sales Agencies can now add custom notes that will appear at the bottom of sales order copies.

Whether it’s a reminder, special instruction, or just a friendly message—this new footnote feature helps you share important info with every order.

* Internal Customer notes will print in the footnote on apps.markettime.com as well ONLY for Salesperson and Agency order copies.

No Edit After Transmit

Customer Advisory Board Top Priority Item

To help maintain order accuracy, mtPro now supports the No Edit After Transmit setting. When enabled by your Supplier or Sales Agency, sales reps will no longer be able to make changes to an order once it’s been transmitted to the supplier.

This ensures orders stay consistent and avoids any accidental updates after submission.

Incremental Syncs

We’ve fixed an issue where searches using the contains filter might not return results for newly added Bill-To addresses.

Now, you’ll see accurate and complete results—even for the most recently added customers.
We’ve resolved an issue where updates to the Split By setting in ProductLine weren’t being applied after a sync.

Now, any changes made to this setting will sync properly, ensuring your order data stays accurate and up to date.

Week of May 5, 2025

1.6 version

Along with some new features in the app, you will also see an important update by Apple to the look and feel of the "buttons" on your iPad. This UI improvement is part of the XCode16 released by Apple. Please see below for more details.

With Apple's XCode 16 update, the navigational buttons previously found along the bottom of the screen (often hidden by the keyboard) will appear as a floating navigation bar, always present and available even when an on-screen keyboard is displayed.

Customer Advisory Board Top Priority Item

Added back the ability to edit confirmed, sent to vendor orders. As always, any updates made after an order has been sent to the vendor must be communicated to the vendor manually.
Added back the ability for a Salesperson to delete a customer's credit card from Customer > Credit Cards tab when selecting a customer for an order, or directly from a sales order.
Additional improvements to the "Find Orders" filter.
Added a toggle option to automatically send orders to the vendor upon exit of orders vs. having to click a 'send to vendor' button on every order. When toggled on, all orders (or batches of orders) will be sent to the vendor automatically, as soon as they're confirmed.

Incremental Syncs

Fixed an issue associated with a child order being Sent to Vendor before the parent order. The issue made it look like orders were lost because the child order became disconnected from the parent.

Scan Speeds & Latency

A scanning fix that limits results to the assigned Suppliers.

Additional Items

Added a filter for systems containing over 350,000 products that hides the Browse All button on the product search screen. The result is a much better overall performance.
The masking of CVV values on the sales order for PCI compliance.

If you have your iPad set to receive automatic updates, the app will refresh on its own within the next week. If you manually update your iPad applications, you will be able to access mtPro 1.6 in the iPad Apple Store later today.

Week of April 21, 2025

1.546 version

📥To get immediate access to these improvements, please head to the App Store on your iPad and download the latest version 📥

CVV Will Not be required for mtCharge+ Orders

For mtCharge+ orders, Order Writers will not need to enter a CVV for credit cards. The CVV field on the "Payment Info" page will be hidden for these transactions. This update has already been made on the MarketTime Web Portal (https://apps.markettime.com/login). [1362]

Incremental Syncs

Addressed Potential Issues that could cause mtPro to crash when:
- Submitting local changes to the server
- Syncing customer updates from the cloud [1365]
Quantity on Hand: Resolved a syncing issue that previously prevented ProductUPCQOH (Quantity On Hand) records from updating correctly under certain conditions. [1363]

Week of April 14, 2025

1.545 version

Incremental Syncs

Fixed a caching problem: To enhance the application's performance, we utilize cached records for various features within the app. However, these caches were not consistently flushed at the right times. By running a sync, we can pull in data changes and ensure that cached data is cleared appropriately, allowing any updated information to be accurately reflected in the application. [1353, 1354]
- What is a "cache"? On an iPad, a cache is temporary storage for website data, app data, and images that is used to improve performance and speed up loading times.

Scan Speeds & Latency

Speed, Accuracy, and Memory Stability: We are enhancing data syncs to make them faster and more reliable, allowing you and your sales reps to spend more time selling and less time waiting for your iPad to sync and download data. Time spent processing should be reduced, and memory will be optimized, particularly for older devices and large datasets. [1296]
Better Handling for Large Data Sets: Scanning speeds have seen remarkable enhancements, now reaching 2 to 4 times faster rates, contingent on the specific hardware utilized. These advancements are particularly notable when handling large data sets. [1351]
Better Handling for Price Codes and "Use Best Pricing": Customers with a large number of Pricing Codes and "Use Best Pricing" enabled will enjoy faster speeds when confirming orders and scanning items. [1338]

April 7, 2025

1.544 version

Incremental Syncs

Sync Speed Optimization: The procedures that transfer data to and from mtPro have been optimized to deliver faster and more reliable syncs. [1280]
Improvements to Prevent Sync and Login Outages: On Friday, September 20, 2024, users experienced login and syncing issues due to high database usage, resulting in an outage. A query from AWS overloaded the database server. This work ensures users can successfully log in to the mtPro app or sync their devices. [1172]
Load Testing Improvements: We have enhanced our systems, enabling us to test multiple sync queues more efficiently. [1012]
😢Emoji Support: We ❤️ emojis just as much as you do and regret to inform you that emojis will no longer be supported in the order and item notes fields 😞 because we have determined that their use causes order-level errors and prevents orders from syncing to the cloud. [1335]

Scan Speeds & Latency

Scanning Items for Unapproved Manufacturers: This fix resolves an issue when a Manufacturer License with limited manufacturer access attempts to write an order. The application allowed users to scan items for manufacturers they were not authorized to see or sell. This fix ensures manufacturers can only sell items for their approved manufacturers. [1295]
Scanning Barcodes Shows Duplicate Items to Choose From: When scanning ssiBarcodes, users were presented with a pop-up asking them to select between two identical items. The fix ensures that the product is added to the order instead of prompting the user to choose between two results representing the same product. [1309]

Additional Items

Promotions and Discount Override Improvements: When a promotion is applied to an order on mtPro, a pop-up allows the user to "override any current discount with this promotion discount." This pop-up is being removed. No promotion with a discount should be added to an order without affecting the total price of the order. [1318]
Size Color Style: We have resolved an issue where it was sometimes possible to have an item with SCS (Size Colort Style) added to an order without the required SCS variant information. [1326]
Sorting of Items on Orders: The order in which items are displayed on orders was disorganized and lacked a logical sequence, resulting in frustration for anyone receiving order copies or trying to locate items based on when they were added. This fix will ensure that the sort order of the items is maintained. If the user selects “Sequence” as the sort order, items should appear in the order they were added. [1234]

Future Versions

Terms and Conditions for Payments: Terms and conditions will be added to the payment information page to ensure compliance with PCI requirements for tokenizing credit card information. To learn more, please visit this article MarketTime Cloud and Mobile App Release Notes (2025). [1299]

February 12, 2025

1.543 version

Fixed

Empty Order Details View

Issue: The "Order Details" view would occasionally appear empty for some users in the mtPro application.
Fix: This issue has been resolved, and the fix will be deployed with the mtPro version 1.543 update

Multi-Agency Use Cases

Issue: Users were having application issues when writing at different shows or across multiple agencies
Fix: We have improved support for multi-agency functionality, enabling smoother operation on devices used across multiple agencies. This fix will be deployed with the mtPro version 1.543 update

Sync Crash

Issue: Some users were experiencing repetitive crashes during a sync.
Fix: Upon investigation, we determined the sync failures were caused by corrupt catalog data. This issue has been resolved, and the fix will be deployed with the mtPro version 1.543 update, ensuring greater stability.

December 5, 2024

1.541 version

Find Products

The "Find Products" function will now display a limited set of results at a time, enhancing user navigation and performance

Improvements

Enhanced the speed and functionality of “Find Products”
Improved sync stability, allowing for better recovery from interruptions
Upgraded Multi-Agency support for a more seamless experience

Fixed

Addressed issues related to Supplier limitations

November 4, 2024

1.539 version

Fixed

Resolves an issue where attempts to login were not displaying an error message to the user
Resolves an issue where customer names with non-standard spacing were being altered
Resolves an issue where devices in Show Mode will once again be Auto-Sending orders to the cloud

October 16, 2024

1.538 version

Find Orders

Find Orders will now refresh the results displayed when users update the selected statuses

1.537 version

Find Orders

Find Orders will now only show the Order Total Sum for SalesPersons while they are in Road Mode.

October 14, 2024

1.536 version

SCS - Scanning Item with Size Color Style

Scanning a UPC for an item with Size Color or Style will now move users directly into the SCS GRID view for immediate QTY entry on the specific desired variant.

Sync Data Button

The Sync Data Button will now be DISABLED until all of the local changes have been successfully POSTed to the cloud. Users should expect to tap the SendData button until the SyncData button becomes available

October 13, 2024

1.535 version

SCS - Fill Down Feature

While using the Size Color Style grid, users are now able to cascade their changes to populate multiple selections more efficiently based on the currently selected row.

Autogenerated PO Numbers

System generated PO Numbers are now more concise! PONumbers will now be easier to read, write, and remember! The formula for this new PO Structure will incorporate the user defined POPrefix (or initials), followed by a 7 digit random number, and a random letter.

Allow Backorders

The default for this settings is now ON. Users can now OPT-OUT when necessary by toggling the switch to the OFF position on the Orders tab of a Finished Sales Order.

Reset for Full

After being reset for full, devices will now be directed to refetch all Pending or Finished orders appropriate for the device. This should assist in the recovery of any orders that were not displaying for the user.

Fixed

Resolved an issue where users were potentially unable to finish sales orders.
Resolved an issue where Find Orders was dismissing the modals, preventing users from entering some values like the custom date range.
Resolved a crasher in the SCS grid after removing items.
Resolved an issue in the SCS grid where SCS prices could be overwritten.
Resolved an issue in the SCS grid when failing to satisfy the minimum quantity the spinner continued spinning.
Resolved an issue when leaving the Search screen with a large set of results that was affecting performance.
Resolved an error message that was presenting a bad URL.
Resolved an issue where the Search On Command feature was not triggering a search when the user hit “Search” on the keyboard.
SCS items will now print the correct UPC values immediately after they are written.
SCS grid will not be visible from Catalogs in Present Product.

October 4, 2024

1.534 version

Size Color Style Grid

Users are now able to utilize the Size, Color, and Style data for items in a straightforward and user friendly design. The new Size Color Style Grid displays the various combinations of Size, Color, and Style for items in a way that is easy to read and can be modified individually, by row, by column, or all at once! To access the new grid, users should email Support at support@markettime.com and request that all Pro licenses be reset for a full sync. Please use "Product Options-Reset for Full" as the subject line of your email.

When provided, Availability Dates for specific variants are displayed and are enforced based on the Supplier settings.

Specific prices can also be established for individual variants and are shown in the grid when toggled.

Find Products

A newly refreshed Product Search screen awaits users in our new version. The new cells are cleaner and more performant, allowing users to see the necessary information easily and quickly take action “Liking”, “Buying”, or accessing additional information from Product Details. We now also offer a more image centric view on the Product Search for users who benefit from seeing more than just a thumbnail.

Fixed

Resolved an issue where there was a delay selecting Customer Billing records when starting a sales order
Resolved an issue on Find Orders where toggling the PO Search type did not immediately execute the appropriate API call
Resolved an issue where selecting or switching between Catalogs in Present Product was doing unnecessary work

September 20, 2024

1.533 version

Seasons/Programs

MarketTime Pro will now allow a user to select a Season/Program code on the order header. This is consistent with the Season/Program field on the sales order in apps.markettime.

Order Header

Order Copy

Fixed

Resolved an issue where orders would be put into a Read-Only state and would not allow any additional edits to be made.
Resolved an issue where the product search bar was not displaying when using MarketTime Pro in portrait mode. The left-hand side with the Search options will now properly display when viewed in portrait mode.
Resolved an issue in Present Products where the Supplier filter was not properly filtering to the selected Supplier.
Resolved an issue where when adding a Customer, the editor would close abruptly forcing the user to re-enter all the information again.
Resolved numerous crashes throughout various areas of the application.

August 9, 2024

1.528 version

Search on Command

A new setting has been added which will allow a user to opt-in to require the user to tap a Search button prior to the system searching the text entered. Previously, the system would have a slight delay before searching the entered text which can become frustrating or problematic when searching for SKUs for a manufacturer with a large product line. The setting will be off by default. If a user wishes to enable this setting they may refer to the instructions below.

On the login screen of MarketTime Pro, tap the Settings ⚙ in the lower right corner.

Scroll to the bottom and toggle the "Search on Command" setting on.

When in a sales order on the Search tab, the full search text can be entered and, if using the on-screen keyboard, tap return to search for the entered text. Otherwise tap the Enter or Return button on your Bluetooth keyboard to search the entered text.

Min/Mult Qty Override

The Minimum and Multiple for an item can now be broken or overridden if the Manufacturer is configured with "Can Break Case Packs" enabled. MarketTime Pro will not require an item with a Min of 12 and a Mult of 6 to be ordered with at least 12, and will not require the value be divisible by 6. For example, the quantity of 4 would be accepted.

Customer Editor - Default to Notes

Prior to version 1.528, editing a customer billing record would show a section on the right for "Flags". This contained settings not relevant or available in MarketTime. It will now default to the Notes section on the right-hand side of the customer billing editor.

Fixed

Fixed an issue where upon opening an unsynced order the system would begin syncing the order and the progress bar would block the order navigation buttons at the bottom of the screen.
Fixed an issue when scrolling through larger, high-res catalogs the application would crash.
Fixed an issue where a license limited to a specific manufacturer would have visibility to other manufacturers orders if the order that was opened was part of a larger batch of orders. The system will now ONLY show the orders that the user should have limited visibility to.
Fixed an issue where the order did not present itself properly if opened up while the iPad orientation was in portrait. The Search screen will now show the Search bar on the left and the Order screen will now show the orders rather than a blank screen when first opened.

July 11, 2024

1.527 version

New Prompts and 'Requires Credit Card' Notifications

With this new feature, MarketTime Pro will provide a prompt and 'requires credit card' notification for the order taker to take action when selecting a payment term flagged as a credit card. For example, if you select American Express, MarketTime Pro will recognize that you have selected a credit card and will pop up with the necessary information to input the credit card details, or CVV if the credit card information has been captured previously. This will not prevent a user from exiting the order, however, they will not be able to submit the order until the credit card information has been input.

cc required and prompt.PNG

Catalogs Sort By 'Supplier Name' & 'Catalog Name' in Present Product & Sales Orders

The sort order for digital catalogs in MarketTime Pro has been improved and should now be consistent across sales orders and within the Present Product screen. Catalogs are organized by supplier first, then catalog name. This improvement has been made so that users can easily find the catalog they need to use at any given moment.

Catalogs For Inactive Suppliers No Longer Appear In Present Product

MarketTime Pro will no longer show any digital catalogs for any suppliers that have been marked as Inactive Suppliers in your system.

Scanning for Products in Present Product Follows the 'Active Only' or 'Show Inactive' Selection

MarketTime Pro will only search for products within Present Product according to whether you've selected to search within 'Active Only' or 'Show Inactive' products. With this improvement, when trying to verify that everything is scanning as it should in your showroom before a market, you will easily be able to identify which products have been marked as active vs. inactive.

Changing Product Quantity Using the + and - Buttons

Previously there was a lengthy delay when you tried to tap the + or - buttons to change the quantity of an item you have selected. With this latest improvement, the responsiveness has been improved to reduce any delay and make the device immediately responsive to your selection. Please note that to remove an item, you will still need to select the 'Remove Item' button since the lowest quantity for a selected product will be 1.

Incremental Syncs Prevent the Device From Going to Sleep

Running an incremental sync can be a lengthy process depending on the size of your company or whether it has been more than 21 days since your last sync. If it has been more than 21 days since your last sync, MarketTime Pro will automatically prepare your device for a full download.

This improvement prevents the iPad from becoming idle or trying to go to sleep when running an Incremental Sync, or when installing the MarketTime Pro app initially, to reduce any chance of disrupting the sync from completing its process.

Fixed

Resolved an issue where selected shipping methods were showing twice.

May 31, 2024

1.523 version

Manufacturer License Support

MarketTime Pro now supports a manufacturer license. This would typically be a license that is allocated to manufacturer users that attend market and wish to write orders. These licenses have historically limited the visibility within the application to data from the one manufacturer. In MarketTime, the manufacturer users can be limited to one or more manufacturers (handy for those Sales Managers that represent more than one brand in your showroom).

Configuring a Manufacturer user is super simple. Please follow the below steps to set this up:

Add the user as a Salesperson under the Rep Group
- It's important they are added as a Salesperson as this will allow them to be limited to one or more manufacturers
- On Step 1: Be sure the Email that you enter is a valid email for the individual as this creation will trigger an email to the user and will allow them to create a MarketTime login associated with the Salesperson.
- On Step 2: No need to assign a Division or Territory. Click Next
- On Step 3: A Commission Rate is required before clicking Finish. Recommendation is to select only the manufacturer(s) from the list that the manufacturer user works for. Set a Commission Rate of 0. Click the + to add the rates.
Click on the Salesperson to make edits and navigate to the Manufacturers tab
- If the desired manufacturers were selected when creating the manufacturer user, this tab should already have the manufacturers listed
- If no manufacturers are listed or not all manufacturers for the user are selected, assign the manufacturers to the Salesperson record.
Assign the Salesperson (manufacturer user) to a MarketTime Pro license
- Click the pencil to edit an available MarketTime Pro license
- Choose the Salesperson from the dropdown list*
- Choose a default Order Code (Sales Location) for the license
- Click the ✔ to save the assignment
- Check the box for Manufacturer License
- Optional: Check the box for Show Mode (if this is for Show, check this box)

*If the Salesperson does not display in the list to assign to the license, the Salesperson does not yet have a MarketTime user linked. Double check the email address that was used on the Salesperson to ensure it is correct.

Once the user has installed the MarketTime Pro application, the data contained within will be limited based on the configuration.
Image (60).jpg

iOS Version/MarketTime Pro Version captured

When using the MarketTime Pro application the system will automatically detect if either the iOS version or MarketTime Pro version has changed and will update the server if so. This is useful for those managing the salespeople and ensuring the salespeople are staying on top of updates. The iOS Version and MarketTime Pro version are listed on the MarketTime Pro license management screen.

Auto Send Orders Setting

When writing orders while online the system will now determine whether the user has Auto Send Orders enabled or disabled and, based on the setting, will automatically send (Sync, not send to the manufacturer) the order or not. If Auto Send Orders is disabled, orders will be sent to the server when the user hits Sync Data -> Send Data.

Price Code/List Visibility

When selecting a customer to start a sales order, the Price Lists tab will now display the assigned price list per manufacturer for the selected customer.

At this time, the Price Code/List assignment must be done within apps.markettime. The Price Lists tab in MarketTime Pro is just to provide visibility to the user.

Added Quick Navigation buttons to Product Detail within Catalogs

The Quick Navigation buttons added with the last release were not available within a catalog. Now when ordering through a catalog the Product Detail screen will have the < and > arrows to allow the user to quickly navigate between the items on the given catalog page.

Add Future Dated Product within Product Detail

The Product Detail screen will now properly add the needed Ship Date and assign the product based on the product's available date (Default Ship Date) and the manufacturer's configuration (Split by Available Date = true, Override Available Date = false). Previously the application would have informed the user the product was not available until xx/xx/xxxx and the user would have had to manually add the Ship Date.

Future Ship Product Detail.gif

Buy Button Disabled in Present Products

While viewing a catalog in Present Products and tapping on hotspots, the Buy button has been disabled. Present Products is intended for a user to make a selection of products to create an order using and does not involve quantities.

Available Date/Quantity on Hand Updates

The Available Date and Quantity on Hand (QOH) for products will now accurately reflect what the product has in apps.markettime. Previously the application was holding onto old values which was causing the updated information not to display.

Settings Removed from Customer Editor

The settings below have been removed from the Customer editor. These settings were removed to avoid confusion as MarketTime does not have a place to save these customer-specific configurations.

Restricted
Accepts Back Orders
Print UPC Number on Sales Order

Fixed

Fixed an issue when browsing Categories in Present Product the Manufacturer name displayed at the top would be incorrect.
Fixed an issue in Present Products where the Manufacturer name displayed on the Selected Items screen would be cut off and the full name would not be displayed.
Fixed an issue where a Pending order that was opened would show the Product Line as locked even though no Product Line was selected.
Fixed an issue where the application would crash when a Category was selected in Present Products.
Fixed an issue where not all catalogs were visible to a user while in Present Products.
Fixed an issue where the application would crash when exiting a Sales Order after having viewed Categories on the Search screen.
Fixed an issue where tapping the Sync Data button wouldn't consistently start the Sync.
Fixed an issue where the Last Sync Date on the login screen was not properly showing/updating.
Fixed an issue where a watermark was present while viewing Catalogs.
Fixed an issue where the application would crash when selecting a Catalog, while the Catalog Pages would be downloading.
Fixed an issue where the hotspot border would not properly display green after having added an item contained within the hotspot.
Fixed an issue where certain settings would not be updated properly. This included settings such as Spit by Product Line, Override Available Date, and Split by Available Date.
Fixed an issue where the Categories displayed in Present Products were not sorted the same way within a Sales Order.

Coming Soon: Image Downloader

In an up-and-coming release users will have the ability to download product images manually without having to go and search the items for the system to automatically download the images for. This is similar to the function in the old Brandwise application and serves as a great way to ensure the application has images while a user may be out on the road with limited internet availability.

April 18, 2024

1.522 version

Fixed

Fixed a crash occurring when opening an order containing Unknown Items
- This would also crash if an Unknown Item was added to an order being written in MarketTime Pro and then the user navigates to the Orders
Fixed an issue where tapping Logout would cause a delay between the tap of the button and the application actually logging out
Fixed an issue related to a recurring crasher

April 11, 2024

1.521 version

Transmit Orders

MarketTime Pro will now support transmitting orders to Manufacturers directly from the device. To send an order, simply add the required fields to the Sales Order (Shipping Method, Payment Term, Credit Card, Sales Location/Order Code) and change the order status to Confirmed. Once the order is Confirmed there will be a Send To Vendor button in the top right of the order.

Tap this to send the order.

Customer Changes Visibility

A new menu option was added to the dashboard to allow for easy visibility into Customer changes, as they may relate to preventing the Sync from running.

While the Customer Changes menu will most likely be empty when opened, in an instance where the Sync will not run due to changes that are not obvious, this will help significantly. If there are customer changes that have not successfully synced off the device, the specific changes will be listed, and if an error occurred during the syncing of the data, the error will be displayed as well.

In the example above, I have a credit card change that did not successfully sync off the device. The reason it did not was because the sending of the data took too long and the process timed out. This is just to provide an example of what you may see but this provides more visibility to Customer changes than the MarketTime Pro application has had prior. Tapping "Save changes" in the top right will attempt to send the customer data once more. Upon success, there should be no customer changes in the pop-up.

Catalogs in Present Products

Catalogs will now be viewable in Present Products.

Navigating through a Catalog and tapping a hotspot, the Product Detail will display. As Present Products only allows you to "like" items, the Buy button is disabled when in Present Products.

Quick Navigation through Products

A new tool has been added to the Product Detail that allows a user to navigate between products and quickly spot check or adjust quantities without having to jump between the Product Detail and Search/Scan/Catalog, etc. While in Product Detail tap the < or > arrows to navigate between items.

Product Detail Navigation.gif

The navigation will change based on what screen a user is on.

Selected Items (as seen above) will navigate through the Selected Items in the current sort
Search will navigate through the items (whether on the order or not) as they are displayed in the Search list
Scan will navigate through the list of items on Scan
Catalogs will navigate through the items on a given catalog page*

*Catalogs will have the item navigation in the next release as this was not included in version 1.521.

Ship Date Management in Product Detail

The Product Detail will now allow a user to manage (add/remove) Ship Dates on a Sales Order without having to add the Ship Dates from the Scan screen. This enables the user to remain in one view, manage the Ship Dates and assign items to their desired Ship Dates. Below shows an example of adding a new Ship Date, navigating to the next item in Search and assigning the new item to the newly added Ship Date. Ship Date Management Product Detail.gif

Need to remove quantity on a given Ship Date? This allows a user to easily remove an item's assignment to a given Ship Date as well. Remove Ship Dates Product Detail.gif

Below is a guide to the icons showing in the Ship Date management window.

Multi-Product Hotspot Support

MarketTime Pro will now support ordering from a hotspot that has multiple products linked to it. When the hotspot is tapped, a menu will display listing the products contained within the single hotspot.

Selecting an item will then allow for quantity to be added and adjusted.

Available Date / Split by/Override Setting Support

The Available Date for products will now display within the application, and, depending on the Manufacturer's configuration in MarketTime, will split by the Available Date or add to whatever the desired Ship Date is.

The products above have availability on 4/30 and 5/7 for the Outdoorsy manufacturer, and 6/11 & 6/30 for the Little Duckling manufacturer. When I add all these items to my order, the order now shows four order splits.

The Little Duckling items were all added to an ASAP order as Little Duckling does not split by the available date. Outdoorsy has three order splits. One for the ASAP items. One for the 4/30 shipment and one for the 5/7 shipment, as Outdoorsy does split by available date. Changing the Ship Date on the 4/30 order to 5/7, the orders will merge into one.

Sync Stability

There are a lot of changes to the Sync in this version of MarketTime Pro. The intention has been to make this process more reliable. Syncs will continue to be a priority but this is a huge step in the right direction.

Fixed

Resolved a problem where if Sync data was tapped while the device was offline the Send Data icon would show as processing but nothing was actually happening. The user would have to quit the app and relaunch it to get out of that state.
Resolved a problem with the "Disable Quantity Pricing" toggle on the order header where disabling the Quantity Pricing was not actually doing anything.
Resolved a problem with Pending Orders where the icon displayed to indicate the order needs to sync off the device did not get removed correctly.
Resolved a problem where the Country list was not sorted alphabetically when manually entering the Billing Address for a Credit Card. United States and Canada will still be sorted at the top as these are the commonly used countries but the rest of the countries will sort alphabetically.

March 18, 2024

1.518 version

Default to Show All in Search

A new User Setting has been added to allow a user to opt-in to defaulting Show All on when in Search orders. This setting is defaulted to Disabled. To enable, tap the settings cog on the Login screen of MarketTime Pro.

Under the SEARCHING FOR PRODUCTS section, toggle on Show All.

When writing a Sales Order and selecting a Manufacturer on the Search screen, Show All will enable itself and all products for that Manufacturer will display.

Refresh Customer List on-demand

When searching for a customer to start a Sales Order, you can now pull down the Customer Billing list to refresh the list of available customers. This does require the iPad to have an active internet connection in order to use this feature.

Find Orders in Road Mode

When going into Find Orders in Road Mode, MarketTime Pro will now retrieve orders from the cloud just as it does when the device is in Show Mode. Unlike Show Mode, the orders displayed and retrieved from the cloud will only be those that a given Salesperson should have visibility to. This will help to resolve a common problem where users are unable to find an order that was written in the MarketTime web app. This does require the iPad to have an active internet connection in order to receive the additional orders.

Improvements to Product Lines

Product Lines are now supported in the same way they are in the MarketTime web app. There was an inconsistency to how the two applications were handling Product Lines before and now that gap has been closed.

Unique PO Numbers

In previous versions it was possible that some PO Numbers would be exactly the same depending on how the Products were added to generate the individual orders. The PO Number has been slightly changed to ensure uniqueness across the board.

Check for a blank PO Number

There were several instances of orders where the PO Number had been unintentionally removed leaving the order without a PO Number. If a user accidentally (or intentionally) deletes the PO Number, the user will be prompted to enter a PO Number before exiting or when attempting to Confirm the Sales Order.

Attempting to exit the order

Attempting to Confirm the order

Additional Country Support when adding Credit Card

When adding a credit card to an order, all countries are now available in the list to select.

Fixed

Fixed an issue where the application would crash when the Payment Term, Shipping Method or Sales Location pop-ups were open and a user tapped Exit to exit a Sales Order.
Fixed an issue where the application would crash when a hotspot was tapped that had a deleted item linked to it.
Fixed an issue where the Unsynced Order count at the bottom of Find Orders was not properly refreshing.
Fixed an issue where the MarketTime Pro application size would grow substantially following each successful sync.
Fixed a misspelling of Product within the User Settings.
Fixed an issue where the Country values were incorrect when tokenizing a credit card.

February 19, 2024

1.516 Version

Fixed

Fixed an issue where when attempting to add a credit card, the State field would not be populated. This is corrected in this version once a Sync has been ran.

February 12, 2024

1.515 version

Login Screen Messaging

When attempting to login to MarketTime Pro we will now report more useful errors if a user is unable to login to the application.

Create Order/Customer Selection

Some improvements have been made to make the Customer selection slightly faster than it was prior.

Mandatory Sales Location

When attempting to Confirm a sales order, or exit an HFC/Quote order in MarketTime Pro, the system will not inform you that the Sales Location is mandatory and will not Confirm/exit the order until a Sales Location is applied.

Attempting to Confirm:

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Attempting to exit the order:

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Opening Deleted Sales Orders

Prior to version 1.515, opening an order in MarketTime Pro that had been deleted in the MarketTime web app would result in an order that would never sync off the device. Now when opening an order that has been deleted in MarketTime Pro the system will inform you the order is deleted and no changes can be made. Once the order is closed the order will be removed from Find Orders.

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Order Sync Status Bar

When exiting sales orders where changes have been made, a progress bar will now display at the bottom of the screen showing the progress of the orders getting sent to the cloud.

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Sales Order -> Catalog Selection

Made some improvements to the Catalog selection screen within the Sales Order. Previously an issue would occur where when selecting a Catalog, the catalog image showing on the right hand side of the screen was not reflecting the currently selected catalog. It appeared to be stuck. Should an issue arise retrieving the Catalog PDFs, the catalog selection will now resemble the below. Tapping Try again will attempt to download the catalog PDF once more.

Fixed

Fixed a crash that would be encountered if an Inactive product hotspot was tapped within a Catalog.
Fixed a crash that would occur when navigating through a Catalog and landing on a page containing certain data.
Fixed a crash that would occur if a Promotion was being applied to a Sales Order and the Promotion had a special Shipping Method to apply.
Fixed an issue with the Ship Date not properly getting updated in Pending Orders.
Fixed an issue where customers that were inactive and had been reactivated in the MarketTime web app were not getting updated in MarketTime Pro.
Fixed an issue when adding a credit card to a sales order and manually entering in the address. State was not a requirement at the time of adding.
Fixed an issue where when viewing the product detail for one item, followed by another, then another, etc. the application's memory would climb and eventually crash the app.

Coming Fall 2025

Credit Card Terms and Conditions Agreement

We are updating our card-capture process to improve compliance and security. Soon, Sales Agencies will be required to obtain the cardholder’s consent to accept the credit card terms and conditions before saving a card and completing an order. Clicking the highlighted terms and conditions text will pop up the terms and conditions page.

If a new card is entered and the "Save Card to Retailer" option is selected, the agreement will be stored, eliminating the need for future consent for that card. However, if the card is not saved, the terms and conditions must be accepted each time it is used for an order. The agreement will only need to be obtained once for existing cards in the system.

For MarketTime mobile app users, syncing your device will be necessary to receive this update when it is released. Failure to sync may result in errors when saving credit card details.

View the Terms and Conditions agreement here Tokenization Credentials on File Cardholder Agreement.

Last updated: June 30, 2025 14:18