The information below is directed at Manufacturers with agencies migrating to MarketTime, and the order delivery options available.
Stream Basic or Stream Lite Users
To ensure that you are ready to receive orders and process payments on orders generated in the MarketTime platform, we ask that you read the information below and take any necessary action:
Step 1: If you do not already have a MarketTime account (MarketTime ID), please follow the instructions below to create one for your company
- Click HERE to be taken to the registration page
- Select "Manufacturers or Brands"
- Complete the required fields and submit your request
- Wait for your MarketTime ID to come via email within 24 hours
- If you are choosing to manage your data on behalf of your agencies, you will share that ID with them.
- Move to Step 2
Step 2: As a current Stream Basic or Stream Lite user, you must choose one of the following options:
- Upgrade your Stream Basic or Stream Lite subscription to Stream Standard and request of MarketTime to have your agency's orders pushed to the new Stream Standard subscription...
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- By upgrading to a full Stream Standard subscription, your company can receive all your orders across Brandwise and MarketTime platforms in one location and benefit from order delivery automation. Please click HERE to contact Sales with your MarketTime ID from Step 1 to discuss how this service can support your business growth. Note that upgrading to Stream Standard will have an impact on your service costs with MarketTime.
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- Receive and process your agency's orders directly in the MarketTime platform...
- If you currently have a Stream Lite subscription and would like to receive your agency's orders in the MarketTime platform, complete the form HERE with the MarketTime ID you created in Step 1. You will be provided with a MarketTime Order Delivery Plus subscription.
- If you currently have a Stream Basic subscription or have been receiving orders from your agency manually via email and would like to receive your agency's orders in the MarketTime platform, complete the form HERE with the MarketTime ID you created in Step 1. You will be provided with a complimentary MarketTime Order Delivery Basic subscription.
NOTE: If you already have a MarketTime Order Delivery Plus, Premium or Elite subscription and wish to receive your orders there, you do not need to reach out to MarketTime. Instead, click on the pop-up asking you to select your associated agencies, when you log into your MarketTime account. Please select your agency(ies) and click "submit request" to connect your company with theirs. For more information click HERE.
To learn more about the full range of order delivery options available in MarketTime, click HERE.
Optional: Review your payment processing selection
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- Any payment gateway setting in your Stream Lite, or Stream Basic account (E.g., Stripe) will be mirrored in the MarketTime platform.
- If you would like to adjust your payment gateway, please click HERE to set up a meeting with a member of the Sales Team.
- If you are currently using HostedPCI manual credit card retrieval, consider using this time to switch to mtCharge or connecting a different 3rd-party gateway. HostedPCI manual credit card retrieval will be sunset later this year. Those who do not select an alternative by the time HostedPCI manual credit card retrieval is decommissioned will be set up with mtCharge so that there is no business disruption for you, your agency, or your sales reps.
Stream Standard Users
To ensure that you are ready to receive orders and process payments on orders we generate in the MarketTime platform, we ask that you read the information below and take any necessary action.
Step 1: If you do not already have a MarketTime account (MarketTime ID), please follow the instructions below to create one for your company
- Click HERE to be taken to the registration page
- Select "Manufacturers or Brands"
- Complete the required fields and submit your request
- Wait for your MarketTime ID to come via email within 24 hours
- If you are choosing to manage your data on behalf of your agencies, you will share that ID with them.
- If you choose to only receive orders and not manage data for your agency, to ensure that all orders will be delivered to the location and in the format you're used to (including credit card gateway/format), you will also need to link with any agency-managed accounts. Click HERE for instructions.
- Move to Step 2
Step 2: As a current Stream Standard user, you have two options:
- Continue receiving your agency's orders in your Stream Standard account…
- Orders placed in the MarketTime platform by your agency will be automatically pushed to your Stream Standard account. This process will leverage any existing integration you already have set up through Stream. If you choose this route, click HERE and complete the form with your new MarketTime ID# from Step 1.
- Receive and process your agency's orders directly in the MarketTime platform…
- If you would like to receive your orders directly in the MarketTime platform, or if you are a current MarketTime Order Delivery Elite customer, click HERE to complete your request. You will need your MarketTime ID number to fill out the form.
Optional: Review your payment processing selection
-
- Any payment gateway setting in your Stream Standard account (E.g., Stripe) will be mirrored in the MarketTime platform.
- If you are requesting to receive your orders in MarketTime and would also like to adjust your payment gateway, please indicate your preference when completing the form above.
- If you are currently using HostedPCI, consider using this time to switch to mtCharge or connecting a different 3rd-party gateway as HostedPCI will be sunset later this year. Those who do not select an alternative by the time HostedPCI is decommissioned will be set up with mtCharge so that there is no business disruption for you, your agency, or your sales reps.