Minimum System Requirements for MarketTime

MarketTime System Requirements

Check what you need to run the MarketTime web app (https://apps.markettime.com) and the MarketTime Pro (mtPro) app for iPad, so everything works the way it should from day one.

MarketTime Web App

The web app runs in your browser, so there's nothing to download or install. On Windows PCs and Macs, MarketTime fully supports the latest version of these browsers:

• Google Chrome (recommended)
• Mozilla Firefox
• Microsoft Edge
• Safari

Recommended Settings

• Pop-ups and JavaScript: Turn both on in your browser. MarketTime uses them to show previews, error alerts, and in-app training.
• Screen Resolution: Use a monitor resolution of at least 1920 x 1080 so every feature fits on screen and is easy to navigate.
• Browser Add-Ons: Extensions, ad blockers, and plugins can interfere with MarketTime. If something behaves unexpectedly, turn them off or try a browser without them.
• Network Speed: If MarketTime feels slow, run a network speed test. Speeds below 1,000 kbps can slow down your experience.

Using the Web App on a Phone or Tablet Browser

The web app resizes to fit most screens, but it isn't the recommended way to use MarketTime on a mobile device. Some features are intentionally left out on smaller screens, such as writing orders, running reports, and viewing history. Use it to check information when a computer isn't available.

MarketTime Pro (mtPro) for iPad

MarketTime Pro (mtPro) is our order-writing app for iPad, and it works online or offline.

1. Download MarketTime Pro from the App Store and install it on your iPad.
2. Sync Your Data: Run a sync so your data loads onto the iPad. The app needs synced data to work.

Device Requirements

• iPadOS 18+ Recommended: iPads that run iPadOS 18 or later are fully supported. Earlier versions may work, but iPadOS 18 or later gives you the best performance and every feature. Check Apple's list of compatible iPad models for your device.
• Storage: Use an iPad with at least 64 GB of storage. The more catalogs your company uses, the more space you'll need. If you're connected to a large agency with many brands and catalogs, we recommend 128 GB or more.

Barcode Scanners and Other Hardware

MarketTime Support can't help with hardware or peripherals such as keyboards, barcode scanners, or printers. If you have trouble pairing or programming a scanner, contact your back-office admin or IT department.

Users typically have success with these barcode scanners:

• Symcode 1D/2D barcode scanner on Amazon
• Eyoyo Model EY2877, available on Amazon

What to Be Aware Of

• iPadOS 16 Devices: mtPro version 1.633 still runs on iPadOS 16 and can still be downloaded there, but it won't get any more updates. Apple has ended support for iPadOS 16, so we can't update mtPro for it. The affected iPads are all at least 9 years old:
  • iPad (5th generation)
  • iPad Pro 9.7-inch (1st generation)
  • iPad Pro 12.9-inch (1st generation)
• Mobile Browsers: Writing orders, running reports, and viewing history aren't available in a phone or tablet browser.
• Hardware Support: MarketTime Support doesn't troubleshoot scanners, printers, or keyboards.