This article covers the minimum system requirements for the MarketTime web app (https://apps.markettime.com), the MarketTime Pro app for iPads, and the MarketTime B2B App for iOS and Android.
NOTE: MarketTime does not support hardware or peripherals such as keyboards, barcode scanners, or printers.
Regarding barcode scanners, we typically see users have success with Symcode 1D/2D barcode scanners. An example of which can be found on Amazon HERE.
MarketTime Web App
As MarketTime is a website, there is no need to download or install anything to access MarketTime.
Fully Supported
The latest version of the following web browser is fully supported by MarketTime on desktop devices such as Windows PCs and Mac/Apple desktops:
- Google Chrome (Recommended)
What does "Fully Supported" mean?
This means that all MarketTime features should function fully and correctly.
Partially Supported
The latest version of the following web browsers are partially supported by MarketTime:
What does "Partially Supported" mean?
While most MarketTime features should function correctly, you may notice a lack of functionality that can't be corrected due to browser limitations or compatibility issues. On the other hand, you may not see anything that doesn't act the way you expect. If the problems with one of these browsers are too annoying, we encourage you to try one of the fully supported browsers listed above.
Unsupported
The following web browser is unsupported by MarketTime:
- Internet Explorer
What does "Unsupported" mean?
This means you should use these browsers at your discretion. We can't guarantee that all MarketTime features will function fully and/or correctly, and support is not offered for those utilizing these browsers to access MarketTime.
Recommended Settings/Things to Know
-
Enable pop-ups and JavaScript
MarketTime uses pop-ups and JavaScript to display previews, error alerts, and in-app training material. Make sure pop-ups and JavaScript are enabled in your web browser. -
Set your screen resolution
We recommend a minimum screen resolution of your computer monitor to 1920 x 1080 pixels. This resolution or higher is preferred to ensure proper navigation and visibility of features within MarketTime. -
Check your web browser add-ons
Sometimes, browser add-ons, extensions, ad blockers, or plugins can interfere with MarketTime's functionality. If you encounter unexpected behavior in MarketTime, you may want to disable these extras or try a browser without them. -
Check your network speed
Run a network speed test if you experience issues using MarketTime and suspect your connection may be the problem. If your connection speed is lower than 1,000 kbps, your experience with MarketTime may be slow.
MarketTime Web App on Mobile Devices
While the MarketTime Web App is designed to be responsive on mobile devices (fitting and resizing to most screen sizes), the system has some limitations when utilizing a mobile browser, and it is not the recommended way to access MarketTime.
Depending on the device, you will find intentionally omitted features such as writing orders, running reports, etc. It's only intended to view certain pieces of data when a larger device is unavailable.
MarketTime Pro for iPads
The MarketTime Pro app is our modern, robust mobile order-writing app, available only for iPads and can be used online or offline.
This app must be downloaded from the App Store and installed on an iPad, and data must be synced to it for it to function.
Fully Supported
The latest model of iPad and version of iPadOS is fully supported by the MarketTime Pro app:
iPad
- 9th - 10th Generation iPad
- iPad Pro (2020 - Present)
- iPad Air (2021 - Present)
- 6th Generation iPad Mini
iPadOS
What does "Fully Supported" mean?
This means that all MarketTime Pro features should function fully and correctly.
Partially Supported
The following models of iPads and versions of iPadOS are partially supported by the MarketTime Pro app:
iPad
- 6th - 8th Generation iPad
- iPad Pro (2018 - 2020)
- iPad Air (2018 - 2021)
- 5th Generation iPad Mini
iPadOS
-
- iPadOS 16
What does "Partially Supported" mean?
While most MarketTime Pro features should function correctly, you may notice a lack of functionality that can't be corrected due to software limitations or compatibility issues. On the other hand, you may not see anything that doesn't act the way you expect. If the problems with one of these devices or software options are too annoying, we encourage you to try one of the fully supported devices or software versions above.
Unsupported
The following models of iPads and versions of iPadOS are unsupported by the MarketTime Pro app:
iPad
- 5th Generation iPad or earlier
- iPad Pro (2017 or earlier)
- iPad Air (2017 or earlier)
- 4th Generation or earlier iPad Mini
iPadOS
-
- iPadOS 15 or earlier
What does "Unsupported" mean?
You should use these devices and software versions at your discretion. We can't guarantee that all features will function fully and/or correctly, and support is not offered for those utilizing these devices or software versions to utilize MarketTime Pro.
MarketTime B2B App for iOS and Android
The MarketTime B2B App for iOS and Android devices is our basic order-writing app that can be used online and offline.
Fully Supported
The latest model of iPad and version of iPadOS and Android devices are fully supported by the MarketTime Pro app:
iPad
- 9th - 10th Generation iPad
- iPad Pro (2020 - Present)
- iPad Air (2021 - Present)
- iPad Mini (2019 - Present)
iOS/iPadOS
Android Devices running the following versions:
What does "Fully Supported" mean?
This means that all MarketTime B2B app features should function fully and correctly.
Partially Supported
The following models of iPads and versions of iPadOS and Android devices are partially supported by the MarketTime B2B app:
iPad
- 6th - 8th Generation iPad
- iPad Pro (2018 - 2020)
- iPad Air (2018 - 2021)
- iPad Mini (2018)
iPadOS
-
- iPadOS 16
Android Devices running the following versions:
- Android 12 - 13
What does "Partially Supported" mean?
While most MarketTime B2B app features should function correctly, you may notice a lack of functionality that can't be corrected due to software limitations or compatibility issues. On the other hand, you may not see anything that doesn't act the way you expect. If the problems with one of these devices or software options are too annoying, we encourage you to try one of the fully supported devices or software versions above.
Unsupported
The following models of iPads and versions of iPadOS and Android devices are unsupported by the MarketTime B2B app:
iPad
- 5th Generation iPad or earlier
- iPad Pro (2017 or earlier)
- iPad Air (2017 or earlier)
- iPad Mini (2017 or earlier)
iOS/iPadOS
-
- iOS 15 or earlier
- iPadOS 15 or earlier
Android Devices running the following versions:
- Android 11 or earlier
What does "Unsupported" mean?
You should use these devices and software versions at your discretion. We can't guarantee that all features will function fully and/or correctly, and support is not offered for those utilizing these devices or software versions to use the MarketTime B2B app.