As a manufacturer, supplier, vendor, or brand using MarketTime to facilitate fulfillment, processing, shipments and payment processing of orders, Order Delivery Elite offers a variety of data review, clean-up and mapping tools to ensure orders flow seamlessly from MarketTime to your staff members processing orders or delivery orders to an SFTP location or Enterprise Resource Planning (ERP) system.

Before You Start

Before configuring order alerts, please keep these things in mind:

• You must use MarketTime's Order Delivery Elite product to take advantage of the features and capabilities outlined in this article.
  • Visit this page for more details: Which order export setting am I using?
• Orders sent to you from a connected sales agency can take anywhere from 5 to 30 minutes to appear in your orders list after the order is transmitted from the sales agency
• If you do not see an order after 30 minutes, please get in touch with the agency to ensure the order has been transmitted to your account
• Error resolution and data mapping can be handled at two different levels, depending on your preferred workflow:
  • Order-Level Resoltion
  • Account-Level Resolution

View Warnings and Errors

Orders with warnings (or errors) will show an alert icon on the left side of the orders list, and warning information will show when you hover over the alert icon.

To view warnings and errors for an order, follow these steps

1. Navigate to Orders
2. Click the blue (arrow) button
3. Click Resolve Errors
   
   
4. View the Warnings (yellow icon) and Errors (red icon)
   
   

Resolve Warnings and Errors Through Order-Level Data Mapping

About order-level warning and error resolution:

• Resolving warnings and errors can be done on a per-order basis
• Any warnings or errors resolved on a single order will be automatically applied, and all other orders will be updated with the same warning or error (fixing one fixes them all)

How to Resolve Warnings and Errors on a Per-Order Basis

1. Navigate to Orders
2. Click the blue (arrow) button
3. Click Resolve Errors
   
   
4. Enter Your Code information (the value you want in the order file that will be delivered in the order batch or sent to your ERP system)
   1. Each time you enter a value, the form is automatically saved
      
5. Click Confirm to close the pop-up
6. Any other orders with the same unmapped code will be automatically updated (you will see the list of orders update automatically depending on how many errors/warnings have been resolved)

Resolve Warnings and Errors Through Account-Level Data Mapping

About account-level warning and error resolution:

• Resolving warnings and errors can be done on an account-level basis
• Any warnings or errors resolved through the "Data Mapping" page will automatically update all orders with the same warning or error (fixing one fixes them all)

How to Resolve Warnings and Errors At the Account Level

1. Navigate to Data Mapping
2. Look for any unmapped values (indicated by a number next to each tab name)
   
3. To see only unmapped values, select the checkbox for Show Unmapped Values Only
   
4. Click the blue pencil icon (edit) button for the unmapped value
   
5. Enter Your Code
6. Click the green checkmark to save the value (click the red "X" to cancel without saving)