Frequently Asked Questions

Here are some frequently asked questions among new users to help provide a central location for things you may want to know!

• What happens if I don’t have internet?
  
  As https://apps.markettime.com is a website, internet is required to access. Many users use our Mobile Application for Android and iOS devices for a more streamlined and offline ordering platform that works with the website.

• How do I send more than one order at a time to my customers or manufacturers?
  
  The Transmit Orders screen allows you to choose exactly which of your OPEN orders you’d like to send to your customers or Manufacturers.
  
  
• How can I email blast my customers?
  
  You may use our Email Blast feature as either a Salesperson or Administrator user, each with the ability to do so by searching/filtering customers, or by Manufacturer.
  
  
• I lost an order, where can I find it?
  
  If you had been adding items to the Basket, but have not click the Finalize Order button, it is considered an Unfinished order, and can be retrieved in a few different locations. If you have clicked the Finalize Order button, the order may be found on the View Orders screen, and is most likely an Incomplete order, which is simply an order that is missing a piece of information such as Payment/Shipping terms.