Run a Missing Images Report

This article will help you generate a list of missing product images in Brandwise!

To begin, log in to Content Management. If you are a supplier/brand, log in to your Brandwise company Passport and then click the Content menu at the top of the page. This will launch a new tab, so be sure to enable pop-ups for Brandwise if a message in the address bar says a pop-up was blocked. If you are an agency, log in to e.brandwise.com using your 100 Username and then click the Content Management menu at the top of the page. If you see a message telling you that your company has not been configured for Content Management, please contact Brandwise Support by calling 303-788-9970 x1 or emailing support@brandwise.com.  

To begin, click the Reports menu on the left side of the page:

Click the Product Missing Images link:

The report page will launch in a new tab, so make sure pop-ups are enabled in your browser for Brandwise:

1. Supplier Name: If you are a supplier, your company name is selected by default in the drop-down. If you are an agency, all supplier names are selected by default. Use the checkboxes to indicate the supplier(s) for whom you want to run the report.
2. Product Status: Check the box next to Active. Inactive products do not display in Brandwise.
   1. Note that you can include Discontinued products in the report. Discontinued products are not available for sale online to retailers, but they are available to reps writing orders in their Play system.
3. Click View Report

This report returns all active products in Brandwise that do not have an associated image. The Product Number column provides the filenames that should be used when uploading the missing images. In the example below, the product, purple kitty, should have an associated image that is named 26503-600-2.jpg (or .png or .tiff). Click the disk/save icon to export a file of the results. 

When you're ready to upload images, check out this article.