Mitchell Oliver
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Activity overview
Latest activity by Mitchell Oliver-
Mitchell Oliver created an article,
How to Use Stream Lite! (Quick Guide)
The video below is brought to you by Alexis Hubbard, MarketTime Support's resident Stream Lite Training Expert! Please use the video's separated chapters at your own pace for a basic overview of ho...
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Mitchell Oliver created an article,
How To Load ProductData (Spotlight)
NOTE: To show product information mouseovers in Flip, or to use the Product Tab in Create, you need to import product data into the Active Merchandiser Product Library. NOTE: If your account ...
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Mitchell Oliver created an article,
Spotlight: How to Reset Content (Customers & Products)
How to Reset Content for Customer Data: #1 Go to the “Options” Tab in Spotlight. #2 Select “Reset Content” and Select the below options to reset customer content > then click 'Reset & Log Ou...
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Mitchell Oliver created an article,
Troubleshooting: Not Receiving Email Confirmations
These settings must be configured in order for reps to receive Email Confirmations: Email must be setup using Apple Mail Application This step is verified in iPad Settings>Mail>Accounts. Make sur...
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Mitchell Oliver created an article,
Scheduling Booking Exports to an FTP
Scheduling Order Exports to an FTP Before scheduling your automated export, please have your FTP credentials readily available and have a test file (any file will do) placed in the folder you ...
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Mitchell Oliver created an article,
Managing Your Pharos Bookings
Using the left hand tool bar notice Pharos bookings This tab allows you to view all of your bookings. The above screenshot acts as a filter to locate a specific/group of invoice(s). To search for...
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Mitchell Oliver created an article,
How To: Send Diagnostics
To send diagnostics from your iPad please follow the steps below. This will assist our Developers to find the root cause of the issue. In the Options tab (bottom right), scroll to the bottom and...
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Mitchell Oliver created an article,
Uploading Large Catalogs in Active Merchandiser
Sometimes, large catalogs need to be broken into smaller pieces in order to upload them into Active Merchandiser. A large catalog is a file that is more than 100 pages or has a file size larger tha...
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Mitchell Oliver created an article,
How To: Manage HFC Orders
In Spotlight, once you place an order on hold you have a few different options on how to proceed with that order. By tapping the 'On Hold Orders' tab under 'Dashboard' in the app will show you al...
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Mitchell Oliver created an article,
Retrieving Bookings Via the Pharos API
Retrieving Bookings Via the Pharos API In the user drop down navigate to Settings Navigate to Managing Data Automation Scroll down to Pharos Export Jobs, you will see your AccountID, ClientID...