To process refunds for mtCharge transactions, you can navigate to the desired transaction to do so.
Refunds
MarketTime
Begin by going to the Orders screen and using the CC icon to open the desired order:
Once opened, any transactions placed against this order will appear, with the corresponding Reciept and Refund buttons:
Clicking the Refund button will allow you enter in an amount to refund, and select a reason for the refund:
Click Submit Refund to proceed.
The refund will appear in the transaction history as with other charges or declines:
Stream
If you're using mtCharge within Stream, you must access your MarketTime account to process a refund.
To do this, log into your MarketTime account at https://apps.markettime.com.
Once logged in, navigate to the Advanced Analytics tab on the left.
Choose mtCharge in the resulting list, and the mtCharge Orders report within:
Within the report the mtCharge Charges and Refunds tab will allow you to process refunds for transactions you've made within Stream.
Reciepts in MarketTime
To produce a receipt for transactions on an order, use the Receipts button to do so: