To process refunds for mtCharge+ transactions, you can navigate to the desired transaction to do so.
Refunds
Begin by going to the Orders screen and using the CC icon to open the desired order:
Once opened, any transactions placed against this order will appear, with the corresponding Receipt and Refund buttons:
Clicking the Refund button will allow you enter in an amount to refund, and select a reason for the refund:
Click Submit Refund to proceed.
The refund will appear in the transaction history as with other charges or declines:
Receipts in MarketTime
To manually generate a receipt for transactions on an order, use the Receipts button to do so:
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