MarketTime uses Order Statuses to display the current status of an order both within an Sales Agency and after it's been transmitted to the Manufacturer.
TABLE OF CONTENTS
Sales Agency Order Status
INCOMPLETE - This is an order that has made it to the Finalization screen, but is missing a required piece of information such as an Order Code, Payment Terms, or Shipping Terms. Incomplete orders may not be transmitted to Manufacturers.
OPEN - This is an order that has been finalized and saved, and may be transmitted to Manufacturers or Customers.
QUOTE - This status is discretionary, and usually indicates that the order is not yet ready to be transmitted to the Manufacturer.
TRANSMITTED - This is an order that has been transmitted to the Manufacturer. Re-transmitting an order will send a notification to the Manufacturer that the order has been updated, but MarketTime recommends always following up with the Manufacturer for confirmation of the changes.
CANCELLED - This status is discretionary, but usually indicates the order has been cancelled by a party involved with the order. When a Manufacturer updates the status to CANCELLED, the Salesperson on the order is notified. When a Salesperson updates the status to CANCELLED, the Manufacturer is notified, and the Salesperson is given an opportunity to add a note when doing so.
CONFIRMED - This status is discretionary, and is usually used by Salespeople to visually confirm an order within MarketTime once they've received confirmation from the Manufacturer that they've received or processed the order.
PAID - This status appears when an admin user has run the Company Commission Summary, verifying the pay period which this order appears in is correct.
REP PAID - This status appears when an admin user has run the Salesperson Commission Summary, verifying this pay period’s numbers are correct for each Salesperson, and usually indicated impending payment (consult your admins in regards to actually being paid).
COMPLETE - This status signifies that the order has completed the "lifecycle" of an order, has been paid, and can be locked, preventing future edits to it or it's attached invoices.
Manufacturer Order Status Status
The MFR Status column shows you at a quick glance what the status on the Manufacturer's side is.
When a Manufacturer views an order, it is automatically marked as RECEIVED, and the Salesperson on the order receives an email notification updating them on this change.
The Manufacturer then has the ability to change the status of the order to a variety of default statuses.
Please refer to the Manufacturer with questions pertaining to an order's status or meaning of the status.