Retailer Helpful Hints - Registering & Shopping on MarketTime B2B Sites

MarketTime B2B Overview

The MarketTime B2B eCommerce platform hosts the eCommerce sites for MarketTime Manufacturers and Sales Agencies. Once you have a MarketTime account, you can use the same login credentials to shop on any Manufacturer or Sales Agency sites within the ecosystem.  NOTE: Your Brandwise/Reach login cannot be used to shop on a MarketTime site. You can use the same credentials, but you need one account for Reach and a separate account for MarketTime.

Registering for an Account

When a Manufacturer or Agency migrates from Brandwise to MarketTime and creates a new B2B eCommerce site, there are multiple ways you can register to shop on their site depending on your existing relationship with the Manufacturer or Agency.

Scenario	Current Customer	Way to Register	Screenshot
I have never shopped on a MarketTime B2B site	Yes	Request that your Mfr or Agency send you an invite to shop	Review the section below
I have never shopped on a MarketTime B2B site	No	Use the Sign-Up button on the Mfr or Agency's B2B site to request access
I have shopped on a different MarketTime B2B site and have a login	Yes	Log in with your existing credentials on the Mfr or Agency's B2B site and request access
I've shopped on a different MarketTime B2B site and have a login	No	Log in with your existing credentials on the Mfr or Agency's B2B site and request access
I think I've shopped on a MarketTime site; I might have a login	Yes	Try to log in and/or reset your password, before signing up for a new account.

Using the Invite Feature in MarketTime

When a Manufacturer or Sales Agency sends you an invite to register to shop on their site, the email invite will be from portal@markettime.com, and branded with their logo.  See below for an example.

Once you click on the "Accept & Shop" link, you will be taken to the form below, asked to enter some information about your company and choose a username/password. 

Once you click "Submit" you will receive the following email, notifying you that your account is pending approval. 

Upon submitting your information, the Agency or Manufacturer will receive a notification with the option to approve or deny your request. An example of what they see is shown below.

NOTE: when you are an existing customer of the Agency or Manufacturer, and use the "Sign Up" feature on the Manufacturer or Agency's eCommerce site, the system creates a duplicate record that needs to be merged. The "Sign Up" feature should only be used by brand-new customers, i.e. ones with no previous relationship with the Manufacturer or Sales Agency.  Similarly, if you forget your password, you should use the "Forgot Password" feature rather than creating a new account through the "Sign Up" feature.

A New User Needs to be Added to the Retailer Account

(Use the following instructions to add another buyer to an existing Retailer account)

Step 1: Begin by navigating to https://apps.markettime.com. Click on the "Create an Account" button to begin.

Step 2: Next, you'll choose your account type, which in this case is Existing Users

Step 3: Once you proceed, you'll be asked to create your login account, where you choose your Username and set your Password.

Step 4: Once all fields are completed, click Submit to complete registration.

Step 5: Once you submit your registration, your approval will be pending until you reach out to support@markettime.com with a request to be connected to the existing Retailer account. Please include the existing Retailer Company name and Retailer ID# (this number can be found by logging into a MarketTime B2B site with the existing Retailer credentials and clicking on "My Account" and then "Change Password"- see screenshot below)

Shopping on a MarketTime B2B Site

Along the top of a MarketTime B2B eCommerce site are a few key features including navigation and search bars, a link to any promotions, a link to any catalogs, and, in the top right corner, information about your Retailer account, favorites, and shopping cart. Note: these are only visible if you are logged in.

General Shopping Notes

You can shop by entering information into the search bar or browsing by category.  Most items will have an image or video available and include information about the product, just like a catalog. Once you select an item, click on it to bring up the product page, enter your quantity, and any variables required (size, color, etc.), and click "Add to Order." From here you can also tag your favorites for later by clicking on the heart icon. Any items added to your cart will be visible by looking at the shopping bag (cart) in the top right of the page. Click HERE for a detailed article on placing orders. To shop by catalog, see the section below.

Shopping by Hotspotted Catalog

Clicking on the "Catalogs" link will take you a Brands page. If you are shopping on a Manufacturer's site, only one Brand may be visible.  If you are shopping on a Sales Agency site multiple Manufacturers may appear. Select the Manufacturer whose catalog(s) you'd like to view and then choose from the catalogs available. 

When you hover over a specific catalog, you will have the option to download the file, shop it, or copy it's URL. If you click on the shopping bag, a hotspotted version of the catalog will open up. Any item that has a colored box is shoppable. 

You do not need to note which items you like and then return to the site. You can shop directly from the catalog.

Click on the item with the colored box and a product ordering page will pop up just as though you were shopping directly on the site. Any items ordered through the catalog will appear in your shopping cart alongside any others.

Viewing Promotions

At the top of the screen you can review any promotions available by a Manufacturer (1). This screen allows you to search by promotion name or Manufacturer name (2).

Promotions will apply themselves to an order when the promotion's criteria is met. See below for an example of a promotion applied to an order that has already been transmitted to the Manufacturer. Additional information can be found, HERE, in the dedicated article about placing orders.

"Favorites" Section

Whenever you like an item or want to save it for later, you can click on the heart icon that appears on the item's product page. 

A copy of these favorited items live in your favorites section at the top of the page with your account information (1). If you click on the heart icon at the top, a running list of your favorites will appear.  You can use this as a reminder for later or to add to an order (2) or (4). Note: you will not be able to add any items that are unavailable to an order (3).

You can also select certain items to send to your Salesperson or Manufacturer Contact, as shown below. 

"My Account" Section

The "My Account" section at the top of the page contains information about your company's preferences and your order history with this Manufacturer or Sales Agency. An overview of the drop-down menu items is shown below.

Profile -

When you click on "Profile" in the drop-down, you will see basic information about your company that can be edited and saved.

View Orders -

From "View Orders" you will see a list of all orders you've placed with the Agency or Manufacturer, including their status, payment type used, date ordered and/or shipped, and whether or not the order is unfinished.  You can also see shipping information, view a pdf copy of the order, edit the order (if it is still pending), and duplicate the order. Additionally from this screen, you can edit your shipping and billing addresses and view your Salesperson's information. For a dedicated article on editing your company information, click HERE.

Manage Company -

From "Manage Company" you can edit your contact information, view, edit, and add additional ship-to locations, see a running total of your order spend and last order date, and more. For a dedicated article on editing your company information, click HERE.

Change Password -

From the "Change Password" section of the drop-down, you can view your MarketTime ID, see your user name and associated email, and change your password.