Entering in Checks is usually the first step in the Invoice/Commissioning process in MarketTime. The Check Log allows you to manage these checks.
What you'll learn
- How to enter a Check into MarketTime
- How to Balance a check that's complete.
- How to view Invoices attached to a Check
The Check Log is found by clicking Check Log under Order Payments in the Navigation Menu.
Video Overview
Adding a Check
To add a new check, use the Add Check button.
Here you will fill out all required information (marked with an asterisk), clicking Save Check will save the check.
Editing an existing Check
If a check needs to be edited, you may do so using the "pencil" icon next to the desired check:
If a check had previously been BALANCED using the Balance Checks feature, you may un-balance it to edit as needed by updating the status of the check from BALANCED to OPEN:
Checks may be edited up until they've been marked as COMPLETE via the Pay Salespeople process.
Viewing Invoices attached to a Check
To view invoices associated with a Check, simply click on the "eyeball" icon to the right of any check:
The resulting information may be printed or exported into a PDF or CSV file using the corresponding options:
Deleting an existing Check
In instances where you may need to remove a check from MarketTime, the corresponding "trashcan" icon next to each check will allow you to do so.
Checks may only be deleted until they've been marked as BALANCED. Deleting a check with invoices will also deleted all invoices associated with that check.
Balancing a Check
One of the last steps of the Order Payment process is balancing the checks you've posted Invoices and Commissions for.
This is done on the Check Log screen:
While on this screen, use the Balance Checks button to begin:
Within the resulting window, you will see all OPEN checks, including any that may be balanced.
Only checks with no outstanding balance or difference may be balanced.
Checks eligible for balancing will have the Approve button available for you to click.
To balance multiple eligible Checks, you may select the desired checks and use the Balanced Selected button at the top of the window.
Once balanced, the check will have it's status updated in the Check Log, and it may no longer be deleted.
Auto Close Orders by Percentage or Dollar Amount from the Check Log
Auto Close used to be located on Order Payments > Commissions screen
You can now auto-close orders by dollar amount as well as by percentage, and both settings now live on the Check Log page, right where you process checks. Fewer orders stuck open over a few cents, and less manual cleanup for your commissions team.
This can be used with the new Manufacturer Specific close % feature.
What's New & Why We Made This Change
Before, the only auto-close setting was Auto Close %, and it sat in the top-right corner of the Order Payments > Commissions screen, far from the check processing it affects. Plenty of agencies also wanted to close orders with a small leftover balance, like a few dollars, without adjusting each order by hand.
Now both thresholds are set in one place, the new Order Close Conditions window on the Check Log page.
| Legacy Issue | How This Fixes It |
| Auto Close % lived on the Commissions screen, away from check processing | Both settings are now on the Check Log page, under Order Close Conditions |
| Orders could only auto-close by percentage | You can auto-close by percentage, by dollar amount, or both |
| Orders with small leftover balances had to be closed by hand | The new Auto Close $ Threshold closes them for you |
How to Get There
- Log in to MarketTime as an Admin user.
- Go to the Check Log page.
- Click the Order Close Conditions button.
How It Works
Setting your thresholds
- In the Order Close Conditions window, enter one or both values:
- Auto Close % Threshold: Closes an order once the invoiced amount reaches this percentage of the order total.
- Auto Close $ Threshold: Closes an order when the gap between the order total and the invoiced amount is less than or equal to this dollar amount.
- Hover over the tooltip
next to each field to see a quick example of the calculation.
- Click Save, then confirm the prompt to apply your settings. (Click X to close the window without saving.)
What happens next
As checks are closed, any order that meets either condition has its status updated to Complete (RepPaid) automatically.
| Threshold | Closes the order when... | Example |
| Auto Close % | Invoiced amount ≥ set % of the order total | Set to 95%: a $1,000 order closes once $950 is invoiced |
| Auto Close $ | Order total minus invoiced amount ≤ set dollar amount | Set to $25: a $1,000 order closes once $975 or more is invoiced |
Tip: You don't have to use both. Set just one if that fits your agency's workflow, or set both to catch more orders.
What to Be Aware Of
- The tooltip text currently says the order's status will be updated to Closed. The status is actually updated to Complete. We're fixing the wording in an upcoming release, and the feature itself works as described.
- The Auto Close % field is no longer on the Order Payments > Commissions screen. Look for it in Order Close Conditions on the Check Log page instead.
FAQ
Where did the Auto Close % setting go?
It moved from the Commissions screen to the Check Log page. Click Order Close Conditions to find it next to the new dollar threshold.
What happens if I set both thresholds?
An order closes as soon as it meets either one. It doesn't need to meet both.
Will my existing Auto Close % value carry over?
It should, since this is the same setting in a new spot. Open Order Close Conditions after the update to double-check your values.
Does this close orders retroactively?
No. Thresholds apply as checks are closed, so orders are evaluated when you process checks going forward.
Paying Salespeople
For more information, see our in-depth guide on Paying Salespeople